Privacy Policy

We collect information you provide directly to us, such as when you create an account, book a shipment, or contact us for support. This may include: Personal Information: • Name, email address, phone number • Billing and shipping addresses • Payment information (processed securely) • Account credentials Usage Information: • Shipment details and tracking data • Website usage and preferences • Communication records • Device and browser information

We use the information we collect to: • Provide, maintain, and improve our services • Process shipments and payments • Send tracking updates and notifications • Provide customer support • Communicate about our services • Comply with legal obligations • Protect against fraud and abuse

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: Service Providers: • Payment processors for transaction processing • Delivery partners for package transportation • Technology providers for service operations Legal Requirements: • When required by law or legal process • To protect our rights and property • In case of emergency or safety concerns Business Transfers: • In connection with mergers or acquisitions • With your explicit consent

We implement appropriate security measures to protect your personal information: Technical Safeguards: • SSL encryption for data transmission • Secure servers and databases • Regular security audits and updates • Access controls and authentication Operational Safeguards: • Employee training on data protection • Limited access to personal information • Regular backup and recovery procedures • Incident response protocols

We retain your personal information for as long as necessary to: • Provide our services to you • Comply with legal obligations • Resolve disputes and enforce agreements • Improve our services Account Information: Retained while your account is active Shipment Data: Retained for 7 years for record-keeping Communication Records: Retained for 3 years Marketing Data: Retained until you opt out

You have the following rights regarding your personal information: Access and Portability: • Request a copy of your personal data • Receive data in a portable format • Update or correct your information Control and Deletion: • Delete your account and data • Opt out of marketing communications • Restrict certain data processing Objection and Correction: • Object to processing of your data • Request correction of inaccurate data • Withdraw consent where applicable

We use cookies and similar technologies to: Essential Cookies: • Maintain your login session • Remember your preferences • Ensure website functionality Analytics Cookies: • Understand website usage • Improve user experience • Measure service performance Marketing Cookies: • Personalize content and ads • Measure campaign effectiveness • Provide relevant recommendations You can control cookie settings through your browser preferences.

Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external services. We encourage you to review the privacy policies of any third-party services you use. Common Third-Party Services: • Payment processors (Stripe, PayPal) • Analytics providers (Google Analytics) • Social media platforms • Customer support tools

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including: • Standard contractual clauses • Adequacy decisions by relevant authorities • Binding corporate rules • Your explicit consent where required

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by: • Posting the updated policy on our website • Sending email notifications to registered users • Displaying prominent notices on our service • Updating the "Last Updated" date Your continued use of our services after changes become effective constitutes acceptance of the updated policy.